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Page 9 of 128 search results.
Published 3 Feb, 2014 | .pdf, 182.1 KB
… there was no programme of activities in place We heard complaints that there did not appear to be an activities …
Published 30 Mar, 2016 | .pdf, 188.4 KB
… and Investigations Unit in the persons of Mrs Yvonne Osman Complaints Officer Mr John Burns Enquiries and Investigations …
Published 18 Sep, 2002 | .pdf, 299.4 KB
… cases where things have gone very wrong and resulted in complaints Scotland s National Dementia Strategy was launched …
Published 1 Aug, 2011 | .pdf, 137.5 KB
… advised us that they had taken this forward through the complaints process and since received a satisfactory response …
Published 20 Mar, 2024 | .pdf, 155.3 KB
… their family member s living environment Despite these complaints they had praise for staff and described them as …
Published 18 Sep, 2024 | .pdf, 145.7 KB
Published 12 May, 2016 | .pdf, 282.7 KB
… and local campaigns No We have the right to make formal complaints if we No We want to give information and training …
Published 8 Jan, 2016 | .pdf, 9.9 MB
… Health Act Scotland and Associated Regulations Part Noted Complaints Handling Performance Report Annual Report - Noted …
Published 28 Jun, 2016 | .pdf, 23.3 KB
… tools and face to face feedback Q How do you monitor complaints about advocacy services Other please specify Also …
Published 13 Mar, 2018 | .pdf, 10.7 MB
