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Publication

Leverndale Hospital, Banff Unit (2 December 2015)

… experience This is because we had been copied into complaints correspondence that made reference to these issues …

Published 2 Dec, 2015 | .pdf, 197 KB

Local Visit Reports

Publication

New Craigs Hospital, Morlich Ward (23 July 2024, unannounced)

Published 16 Oct, 2024 | .pdf, 122.6 KB

Local Visit Reports

Publication

Royal Edinburgh Hospital, Orchard Clinic, Cedar and Hawthorn Wards (26 and 27 September 2022, announced)

… visit was carried out in the wake of a number of serious complaints made in relation to the care and treatment of …

Published 15 Mar, 2023 | .pdf, 137.4 KB

Local Visit Reports

Publication

June 2015

… and Carer Visits The Board noted the content of the report Complaints Policy The Complaints Policy was approved Items for Information MWC Work …

Published 1 Jun, 2015 | .pdf, 120.9 KB

Board Minutes

Publication

Leverndale Hospital, IPCU (22 June 2021, announced)

… to Covid- measures The Commission is aware of two recent complaints from relatives of previous patients regarding … are appropriately being addressed through the NHS GG C complaints process Use of mental health and incapacity …

Published 15 Sep, 2021 | .pdf, 160.1 KB

Local Visit Reports

Publication

Rowanbank Clinic, all wards (22 April 2026, unannounced)

… facilities management on a weekly basis with concerns or complaints being addressed locally There would be continued …

Published 15 Jul, 2026 | .pdf, 146.8 KB

Local Visit Reports

Publication

HMP Greenock (19 September 2023, announced)

… to individuals Lastly they discovered that learning from complaints was not routinely shared with the healthcare team …

Published 15 Nov, 2023 | .pdf, 232.3 KB

Local Visit Reports

Publication

Learning through review: a summary of our investigative role

… work it is important to note that the Commission is not a complaints authority we therefore advise on the importance of local complaints processes and the role of the Scottish Public …

Published 23 Jun, 2022 | .pdf, 1.3 MB

Corporate Reports

Publication

Midpark Hospital, Cree Ward (18 July 2024, announced)

… of the ward commenting it s all right here I have no complaints He also described having good contact with his …

Published 18 Sep, 2024 | .pdf, 142.5 KB

Local Visit Reports

Publication

Dudhope Young People's Unit (27 September 2022, announced)

… Food on the ward was not described positively We heard complaints about the showers which we had previously been …

Published 16 Nov, 2022 | .pdf, 148.6 KB

Local Visit Reports