Page 11 of 165 search results.
… and Investigations Unit in the persons of Mrs Yvonne Osman Complaints Officer Mr John Burns Enquiries and Investigations …
Published 18 Sep, 2002 | .pdf, 299.4 KB
… cases where things have gone very wrong and resulted in complaints Scotland s National Dementia Strategy was launched …
Published 1 Aug, 2011 | .pdf, 137.5 KB
Published 17 Sep, 2025 | .pdf, 138.4 KB
… advised us that they had taken this forward through the complaints process and since received a satisfactory response …
Published 20 Mar, 2024 | .pdf, 155.3 KB
… We did hear from two individuals who wished to raise complaints regarding their experiences We advised of the …
Published 17 Jun, 2026 | .pdf, 146.9 KB
… adverse events since our last visit and no formal complaints Care treatment support and participation On the …
Published 19 Feb, 2025 | .pdf, 142.4 KB
… these issues We were told that there were no outstanding complaints or significant incident reviews at the time of our …
Published 16 Oct, 2024 | .pdf, 143.3 KB
… their family member s living environment Despite these complaints they had praise for staff and described them as …
Published 18 Sep, 2024 | .pdf, 145.7 KB
Published 12 May, 2016 | .pdf, 282.7 KB
… and local campaigns No We have the right to make formal complaints if we No We want to give information and training …
Published 8 Jan, 2016 | .pdf, 9.9 MB
