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Local visit reports show staff can overcome pressures to provide better care

Publication date: 17 Jul, 2024

The Mental Welfare Commission today published 13 new reports following visits to mental health and learning disability services and a prison in Scotland.

Every year the Commission visits around 150 wards and units for people with mental ill health, learning disability, dementia or related conditions in Scotland. From this year, these visits are being extended to community mental health teams.

During the visits Commission visitors talk to patients, relatives and staff, and examine records. A report is published after each visit. The Commission expects a response to each of its recommendations within three months of the reports being published.

Today’s reports highlight positive findings, aspects of care and treatment where we think the service could do better, and making recommendations for change where necessary.

Claire Lamza, executive director (nursing), Mental Welfare Commission, said:

“Among this month’s reports we have seen examples of staff providing good leadership, and creating healthy, supportive environments, even with the ongoing pressures services face . When we met with cohesive teams, we found the impact on the care they delivered was notably individualised and person-centred.

"While we make recommendations for change in many of our visits, we’ve found that staff will also seek to make improvements for people in their care; we want to acknowledge the extra work they do to accomplish this.”

The reports are for: